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Q222940: SNA 5250 Print Service (PPV5250) May Log Event 4097 In Error

Article: Q222940
Product(s): Microsoft SNA Server
Version(s): WINDOWS:4.0,4.0SP1,4.0SP2
Operating System(s): 
Keyword(s): kbsna400sp3fix
Last Modified: 08-MAY-2002

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The information in this article applies to:

- Microsoft SNA Server, versions 4.0, 4.0SP1, 4.0SP2 
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SYMPTOMS
========

When using the SNA Print Server to support print emulation to an AS/400 or S/36,
Event 4097 may be logged even when no error has actually occurred. For example:

  Event ID: 4097
  Source: PPV5250
  Type: Error
  Description:
  Receive and Wait verb has completed with primary return code Dealloc Normal.

This event was logged when testing the SNA Print Server against an IBM S/36, when
the S/36 print writer for the print device was not started.

CAUSE
=====

The SNA Print Service logs this error whenever one of its APPC function calls
completes when AP_OK is not the primary return code. However, in some cases, an
APPC primary return code of AP_DEALLOC_NORMAL (0x0009) may not indicate an
actual error condition.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for SNA Server version
4.0. For additional information, please see the following article in the
Microsoft Knowledge Base:

  Q215838 How to Obtain the Latest SNA Server Version 4.0 Service Pack


STATUS
======

Microsoft has confirmed this to be a problem in SNA Server 4.0, 4.0 SP1 and 4.0
SP2. This problem was first corrected in SNA Server version 4.0 Service Pack 3.

Additional query words:

======================================================================
Keywords          : kbsna400sp3fix 
Technology        : kbAudDeveloper kbSNAServSearch kbSNAServ400
Version           : WINDOWS:4.0,4.0SP1,4.0SP2
Issue type        : kbbug
Solution Type     : kbfix

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