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Q222514: Errors Running Federal Express FedEx Ship Program

Article: Q222514
Product(s): Microsoft Windows NT
Version(s): winnt:4.5
Operating System(s): 
Keyword(s): kb3rdparty kbenv kberrmsg kbnetwork kbtool kbui
Last Modified: 08-MAY-1999

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The information in this article applies to:

- Microsoft BackOffice Small Business Server version 4.5 
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SYMPTOMS
========

When you try to use the Federal Express FedEx Ship program on your Microsoft
Windows 95-based client computer, you may receive the following error message:

  Registration failed.
  Communication error:
  Protocol or network error.

However it has been reported, that when used on a Windows 95 client that has
Modem Sharing installed, it will generate an error that states the following
when it attempts to dial out:

CAUSE
=====

This problem can occur if you try to use the Federal Express FedEx Ship program
on a Windows 95-based client using modem sharing in a Small Business Server
(SBS) environment.

RESOLUTION
==========

To work around this problem, use the FedEx Ship program with Windows NT-based
clients in the SBS environment, not on the actual SBS server.

MORE INFORMATION
================

The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.
Federal Express makes an automated shipping program called "FedEx Ship", used to
automate the shipping process.

Additional query words: smallbiz

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Keywords          : kb3rdparty kbenv kberrmsg kbnetwork kbtool kbui 
Technology        : kbAudDeveloper kbSBServSearch kbSBServ450
Version           : winnt:4.5
Issue type        : kbprb

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