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Q222095: Terminal Server Deletes Novell Search Drives

Article: Q222095
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): 
Last Modified: 08-MAY-2002

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0, Terminal Server Edition 
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SYMPTOMS
========

After you install the Novell NetWare client on Windows NT Server, Terminal
Server Edition, NetWare environment variables, drive mappings, and search drives
that are set in the Novell server logon scripts are deleted from the Windows NT
Terminal Server session envrionments.

CAUSE
=====

Terminal Server's Winlogon process was reengineered to prevent users that log on
more than once from having duplicate volatile environment keys. This was done by
having the Winlogon session delete the \\HKEY_CURRENT_USER\Volatile Environment
key just prior to processing logon scripts.

RESOLUTION
==========

A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article and should be applied only to
systems experiencing this specific problem. This fix may receive additional
testing at a later time, to further ensure product quality. Therefore, if you
are not severely affected by this problem, Microsoft recommends that you wait
for the next Windows NT Server, Terminal Server Edition service pack that
contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information about support costs, please go to the following
address on the World Wide Web:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are normally incurred for support calls may
be canceled, if a Microsoft Support Professional determines that a specific
update will resolve your problem. Normal support costs will apply to additional
support questions and issues that do not qualify for the specific update in
question.

The English version of this fix should have the following file attributes or
later:

  Date      Time                 Size    File name     Platform
  -------------------------------------------------------------
  03/11/99  10:31a               29,968  Userinit.exe  (x86)



STATUS
======

Microsoft has confirmed this to be a problem in Windows NT Server, Terminal
Server Edition.

Additional query words: 4.00 tse wts

======================================================================
Keywords          :  
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbNTTermServ400 kbNTTermServSearch
Version           : winnt:4.0
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

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