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Q221961: Err Msg: Rundll32.dll Caused a General Protection Fault in…

Article: Q221961
Product(s): Microsoft Windows 95.x Retail Product
Version(s): 
Operating System(s): 
Keyword(s): kb3rdparty kbenv kberrmsg kbprint win95
Last Modified: 07-SEP-2001

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The information in this article applies to:

- Microsoft Windows 95 
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SYMPTOMS
========

When you attempt to install a PostScript printer driver using the Add Printer
Wizard, you may receive the following error message:

  Rundll32.dll caused a general protection fault in Pscript.drv.

CAUSE
=====

This issue can occur if the following lines are present in the [Boot] section of
the System.ini file:

  system.drv=atmsys.drv
  atmsystem.drv=system.drv

Adobe Type Manager is the program that inserts these lines.

RESOLUTION
==========

To resolve this issue, edit the System.ini file to use the default Windows
system driver. To do this, follow these steps:

1. Click Start, and then click Run.

2. In the Open box, type "sysedit" (without the quotation marks), and then click
  OK.

3. In the [Boot] section of the System.ini file, locate the following lines, and
  then type a semicolon (;) at the beginning of each line:

  system.drv=atmsys.drv
  atmsystem.drv=system.drv

4. In the [Boot] section of the System.ini file, type the following new line:

  "atm.system.drv=system.drv" (without the quotation marks)

5. On the File menu, click Exit. When you are prompted to save current changes,
  click Yes.

MORE INFORMATION
================


For information about disabling Adobe Type Manager, see the following article in
the Microsoft Knowledge Base:

  Q69692 Disabling Adobe Type Manager from Windows

The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.

Additional query words: win95 win9x gpf postscript pstscript

======================================================================
Keywords          : kb3rdparty kbenv kberrmsg kbprint win95 
Technology        : kbWin95search kbZNotKeyword3
Version           : :
Issue type        : kbprb

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