KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q221951: SMS: RAS Sender SNA Link: Error 53 During WNetAddDConnection2 ()

Article: Q221951
Product(s): Microsoft Systems Management Server
Version(s): winnt:2.0
Operating System(s): 
Keyword(s): kbsms200 kbsms200bug kbSender kbSMSSender
Last Modified: 06-AUG-2002

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Systems Management Server version 2.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

The RAS Sender is randomly unable to establish a connection to a remote Systems
Management Server site using the RAS Sender over a Systems Network Architecture
(SNA) link. The connection to the remote RAS server is properly established but
the connection to the Systems Management Server site fails. The following error
is reported in Sender.log:

  Error during WNetAddConnection2 (53)

To work around this problem, use RASDIAL to manually establish a connection to
the RAS server.

STATUS
======

Microsoft has confirmed this to be a problem in Systems Management Server
version 2.0. This problem has been corrected in the latest U.S. service pack for
Systems Management Server version 2.0. For information on obtaining the service
pack, query on the following word in the Microsoft Knowledge Base (without the
spaces):

  S E R V P A C K

MORE INFORMATION
================

The new version of Connras.dll has been improved. A retry mechanism has been
added to the connection component. Adding this mechanism to the Systems
Management Server RAS Sender code allows Systems Management Server to cope with
some "timing" problems.

To install the hotfix, perform the following step on the Systems Management
Server site server:

Replace the CONNRAS.DLL file in the <SMS_root>\BIN\<Platform>
directory with the hotfixed version on each Systems Management Server Sender.

Additional query words: prodsms

======================================================================
Keywords          : kbsms200 kbsms200bug kbSender kbSMSSender 
Technology        : kbSMSSearch kbSMS200
Version           : winnt:2.0
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.