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Q221929: XFOR: OV/VM (PROFS) Connector Stuck in Endless Loop

Article: Q221929
Product(s): Microsoft Exchange
Version(s): winnt:5.5
Operating System(s): 
Keyword(s): exc55 EXC55SP3Fix
Last Modified: 30-SEP-1999

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

The OV/VM (PROFS) Connector may fail to correctly parse a message sent from the
host to an Exchange recipient resulting in an endless loop. This will result in
a mail backlog on the host system.

CAUSE
=====

The OV/VM(PROFS) Connector received an unexpected End of File (EOF) condition
while processing a message, which resulted in the endless loop.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For additional information, please see the following article in the
Microsoft Knowledge Base:

  Q191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or
later:

Component: OV/VM (PROFS) Connector

+-------------------------+
| File name  | Version    | 
+-------------------------+
| Lsvmhc.dll | 5.5.2568.0 | 
+-------------------------+


STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5. This problem was first corrected in Exchange Server 5.5 Service
Pack 3.

MORE INFORMATION
================

Specifically, the LS-PROFS-VMDIA process goes into an endless loop.

Additional query words: endless loop;PROFS;NJE

======================================================================
Keywords          : exc55 EXC55SP3Fix 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : winnt:5.5
Issue type        : kbbug
Solution Type     : kbfix

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