Q220847: FTP Cannot Retrieve Files with DBCS Characters
Article: Q220847
Product(s): Internet Information Server
Version(s): winnt:3.0
Operating System(s):
Keyword(s):
Last Modified: 08-MAY-2002
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The information in this article applies to:
- Microsoft Internet Information Server version 3.0
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Note: This article applies to the Simplified Chinese, Traditional Chinese, Pan-Chinese, Korean, and Japanese versions of Internet Information Server version 3.0.
SYMPTOMS
========
Microsoft Internet Information Server (IIS) 3.0 FTP is not able to retrieve
(using the GET command) files with the localized (DBCS) characters in the file
name when the system is upgraded to SP4. "File not found" errors (in the
localized language) occur.
RESOLUTION
==========
A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article and should be applied only to
systems experiencing this specific problem. This fix may receive additional
testing at a later time, to further ensure product quality. Therefore, if you
are not severely affected by this problem, Microsoft recommends that you wait
for the next Windows NT 4.0 Service Pack that contains this fix.
To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information about support costs, please go to the following
address on the World Wide Web:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
NOTE: In special cases, charges that are normally incurred for support calls may
be canceled, if a Microsoft Support Professional determines that a specific
update will resolve your problem. Normal support costs will apply to additional
support questions and issues that do not qualify for the specific update in
question.
This fix should have the following file attributes or later:
Date Time Size File name Platform
-------------------------------------------------------------
Pan-Chinese
03/18/99 05:08p 69,136 Ftpsvc2.dll (x86)
03/18/99 05:08p 104,720 Ftpsvc2.dll (Alpha)
Simplified Chinese
03/18/99 05:08p 64,272 Ftpsvc2.dll (x86)
03/18/99 05:08p 104,720 Ftpsvc2.dll (Alpha)
Traditional Chinese
03/18/99 05:08p 64,272 Ftpsvc2.dll (x86)
03/18/99 05:08p 104,720 Ftpsvc2.dll (Alpha)
Korean
03/18/99 05:08p 64,272 Ftpsvc2.dll (x86)
03/18/99 05:08p 104,720 Ftpsvc2.dll (Alpha)
Japanese
03/18/99 05:08p 69,136 Ftpsvc2.dll (x86)
03/18/99 05:08p 104,720 Ftpsvc2.dll (Alpha)
STATUS
======
Microsoft has confirmed this to be a problem in Microsoft Internet Information
Server version 3.0.
Additional query words: iisftp
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Keywords :
Technology : kbiisSearch kbiis300
Version : winnt:3.0
Hardware : ALPHA x86
Issue type : kbbug
Solution Type : kbfix
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