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Q220605: Stop 0x0000000A Caused by Malformed File Write Request

Article: Q220605
Product(s): Microsoft Windows NT
Version(s): winnt:4.0,4.0 SP1,4.0 SP2,4.0 SP3,4.0 SP4
Operating System(s): 
Keyword(s): kberrmsg kbWinNT400sp5fix
Last Modified: 20-MAY-2002

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The information in this article applies to:

- Microsoft Windows NT Workstation versions 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3, 4.0 SP4 
- Microsoft Windows NT Server versions 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3, 4.0 SP4 
- Microsoft Windows NT Server, Enterprise Edition versions 4.0, 4.0 SP4 
- Microsoft Windows NT Server versions 4.0, 4.0 SP4, Terminal Server Edition 
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SYMPTOMS
========

When a file write request is processed by the Windows NT local file system and
bypasses the NTFS redirector, your computer may stop responding (hang) and
display the following error message:

  STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Microsoft Windows NT
4.0 or the individual software update. For information on obtaining the latest
service pack, please go to:

- http://www.microsoft.com/windows/servicepacks/

-or-

- Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

For information on obtaining the individual software update, contact Microsoft
Product Support Services. For a complete list of Microsoft Product Support
Services phone numbers and information on support costs, please go to the
following address on the World Wide Web:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article. This problem was first corrected in
Windows NT 4.0 Service Pack 5.

Additional query words:

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Keywords          : kberrmsg kbWinNT400sp5fix 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTW400sp4 kbWinNTW400sp3 kbWinNTW400sp2 kbWinNTW400sp1 kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400sp4 kbWinNTSEnt400 kbWinNTS400sp4 kbWinNTS400sp3 kbWinNTS400sp2 kbWinNTS400sp1 kbWinNTS400search kbWinNTS400 kbNTTermServ400 kbNTTermServ400sp4 kbNTTermServSearch
Version           : winnt:4.0,4.0 SP1,4.0 SP2,4.0 SP3,4.0 SP4
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

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