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Q219362: Using SNA Server Print Server and LPR Degrades Performance

Article: Q219362
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): kbnetwork kbprint kbWinNT400sp5fix
Last Modified: 07-SEP-2001

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The information in this article applies to:

- Microsoft Windows NT Workstation version 4.0 
- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Server, Enterprise Edition version 4.0 
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SYMPTOMS
========

When you use the Microsoft SNA Server Print Server feature on a Windows NT-based
computer that is configured to use the line printer remote (LPR) print service,
you may experience slow computer performance and your computer may stop
responding (hang).

CAUSE
=====

This issue occurs because there is a memory leak in the remote print server
service.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Windows NT. For
additional information, please see the following article in the Microsoft
Knowledge Base:

  Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article. This problem was first corrected in
Windows NT 4.0 Service Pack 5.

Additional query words:

======================================================================
Keywords          : kbnetwork kbprint kbWinNT400sp5fix 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbWinNTS400
Version           : winnt:4.0
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

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