KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q219340: Unable to Read Files from a Remote LANMAN 2.1 Compatible Server

Article: Q219340
Product(s): Microsoft Windows NT
Version(s): winnt:4.0,4.0a
Operating System(s): 
Keyword(s): kbWinNT400sp5fix
Last Modified: 16-MAY-2002

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Workstation version 4.0 
- Microsoft BackOffice Small Business Server versions 4.0, 4.0a 
- Microsoft Windows NT Server, Enterprise Edition version 4.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you read a file list from a remote LAN Manager 2.1-compatible server (for
example, an OS/2 server) where the folder you are reading contains multiple
files with names longer than 128 characters, the list of files displayed may not
contain all files in the remote shared folder.

This does not affect folders shared on computers running Windows NT.

CAUSE
=====

This problem occurs when there are multiple files on the shared folder with
names longer than 128 characters. The internal buffers in the Windows NT
redirector code does not account for the possiblity of these large names. The
buffers have been expanded in Windows NT 4.0 Service Pack 5 to account for the
largest possible names on these systems.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or
the individual software update. For information on obtaining the latest service
pack, please go to:

- http://www.microsoft.com/windows/servicepacks/

-or-

- Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

For information on obtaining the individual software update, contact Microsoft
Product Support Services. For a complete list of Microsoft Product Support
Services phone numbers and information on support costs, please go to the
following address on the World Wide Web:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS


STATUS
======

Microsoft has confirmed this to be a problem in Windows NT 4.0. This problem was
first corrected in Windows NT 4.0 Service Pack 5.


Additional query words:

======================================================================
Keywords          : kbWinNT400sp5fix 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbWinNTS400 kbAudDeveloper kbSBServSearch kbSBServ400 kbSBServ400a
Version           : winnt:4.0,4.0a
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.