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Q219320: Unexpected Print Results When Printer Is Turned On After Startup

Article: Q219320
Product(s): Microsoft Windows NT
Version(s): winnt:4.0,4.0a,4.5
Operating System(s): 
Keyword(s): kbWinNT400sp5fix
Last Modified: 16-MAY-2002

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Workstation version 4.0 
- Microsoft Windows NT Server, Enterprise Edition version 4.0 
- Microsoft BackOffice Small Business Server versions 4.0, 4.0a, 4.5 
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SYMPTOMS
========

Print jobs are not printed completely if the printer is not turned on and in an
online status before Windows NT starts. An error message is displayed indicating
the printer is not available.

CAUSE
=====

The parallel port driver sends data to the LPT port without first checking the
status of the printer. If the printer is powered off, the sent data is lost.
When the printer is subsequently turned on, the parallel port driver sends the
rest of the data (because the driver assumes the initial portion was received
successfully). The result is incorrect output or the inability to print.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Windows NT 4.0. For
additional information, please see the following article in the Microsoft
Knowledge Base:

  Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack


STATUS
======

Microsoft has confirmed this to be a problem in Windows NT 4.0. This problem was
first corrected in Windows NT version 4.0 Service Pack 5.


Additional query words:

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Keywords          : kbWinNT400sp5fix 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbWinNTS400 kbAudDeveloper kbSBServSearch kbSBServ400 kbSBServ400a kbSBServ450
Version           : winnt:4.0,4.0a,4.5
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

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