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Q217378: XFOR: Chat Service Stops Unexpectedly, Unable to Change Nickname

Article: Q217378
Product(s): Microsoft Exchange
Version(s): winnt:2.0,5.5
Operating System(s): 
Keyword(s): MCIS_MSG exc55 EXC55SP3Fix
Last Modified: 02-OCT-1999

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 Service Packs 1, 2 
- Microsoft Commercial Internet System version 2.0 
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SYMPTOMS
========

If you connect to a chat server that is running the Microsoft Exchange or
Microsoft Commercial Internet System (MCIS) Chat Service, you may experience
either of the following symptoms:

- If you repeatedly send the AUTH command to the server, the Chat Service may
  stop unexpectedly.

- If you attempt to change your nickname, an error message indicating that you
  are attempting to change the nickname too frequently may be displayed.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For additional information, please see the following article in the
Microsoft Knowledge Base:

  Q191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or
later:

Component: Chat Service

+--------------------------+
| File name   | Version    | 
+--------------------------+
| Chatsvc.exe | 5.5.2541.1 | 
+--------------------------+


STATUS
======

Microsoft has confirmed this to be a problem in the Chat Service that is
included with the Microsoft products listed at the beginning of this article.
This problem was first corrected in Exchange Server 5.5 Service Pack 3.


Additional query words:

======================================================================
Keywords          : MCIS_MSG exc55 EXC55SP3Fix 
Technology        : kbAudDeveloper kbZNotKeyword8 kbExchangeSearch kbZNotKeyword2 kbMCISSearch kbMCIS200 kbExchange550SP1
Version           : winnt:2.0,5.5
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

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