KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q217234: Games: Slow Direct3D Game Performance with AMD K6-2 Processor

Article: Q217234
Product(s): Microsoft Home Games
Version(s): 1.0,2.0
Operating System(s): 
Keyword(s): kb3rdparty kbdisplay kbgraphic kburl kbimu msgame KbDirectX
Last Modified: 07-MAY-2002

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Age of Empires II: The Age of Kings, version 2.0 
- Microsoft Age of Empires II Expansion: The Conquerors 
- Microsoft Allegiance, version 1.0 
- Microsoft Asheron's Call, version 1.0 
- Microsoft Baseball 2001 
- Microsoft Baseball 3D, version 1.0 
- Microsoft Combat Flight Simulator: WWII Europe Series, version 1.0 
- Microsoft Combat Flight Simulator 2: WWII Pacific Theater, version 1.0 
- Microsoft Crimson Skies 
- Microsoft Flight Simulator 98 
- Microsoft Flight Simulator 2000 
- Microsoft Golf 2001 Edition 
- Microsoft Links 2001 
- Microsoft MechWarrior 4: Vengeance 
- Microsoft Metal Gear Solid 
- Microsoft Midtown Madness 2, version 2.0 
- Microsoft Motocross Madness 2, version 2.0 
- Microsoft Monster Truck Madness 2, version 2.0 
- Microsoft NBA Inside Drive 2000, version 1.0 
- Microsoft NFL Fever 2000, version 1.0 
- Microsoft Outwars, version 1.0 
- Microsoft Pinball Arcade, version 1.0 
- Microsoft Plus! Game Pack: Cards and Puzzles 
- Microsoft StarLancer, version 1.0 
- Microsoft Urban Assault, version 1.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you run a program that uses Microsoft Direct3D to display graphics, you may
experience slow performance in the program.

CAUSE
=====

This behavior can occur for either of the following reasons:

- An AMD K6-2 microprocessor is installed in your computer and your video
  adapter is not compatible with AMD 3DNow! technology.

- DirectX 6.0 or later is not installed on your computer.

RESOLUTION
==========

To resolve this issue, do the following:

Update Your Video Driver
------------------------

Contact the manufacturer of your video adapter to inquire about how to obtain and
install the latest version of the video driver for your video adapter.

For information about how to contact , click the appropriate article number below
to view the article in the Microsoft Knowledge Base:

  Q65416 Hardware and Software Third-Party Vendor Contact List, A-K

  Q60781 Hardware and Software Third-Party Vendor Contact List, L-P

  Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

To identify the manufacturer and model of your video adapter:

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click System.

3. If you are using a Windows 95/98-based computer, click the Device Manager
  tab. -or- If you are using a Windows 2000-based computer, on the Hardware
  tab, click Device Manager.

4. Click the plus sign (+) next to Display adapters to expand the branch.

5. Under the Display adapters branch, note the manufacturer and model of your
  video adapter, and then click OK.

6. Close all open windows.

Install Microsoft DirectX
-------------------------

To install Microsoft DirectX, download the latest version of DirectX from the
following Microsoft Web site:

  http://www.microsoft.com/directx/homeuser/downloads/default.asp

For additional information about how to obtain the latest version of DirectX,
click the article number below to view the article in the Microsoft Knowledge
Base:

  Q179113 How to Download and Install DirectX

MORE INFORMATION
================

The third-party contact information included in this article is provided to help
you find the technical support you need. This contact information is subject to
change without notice. Microsoft in no way guarantees the accuracy of this
third-party contact information.

The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.

Additional query words: 1.00 2.00 msgame direct-x dx6 dx7a d3d

======================================================================
Keywords          : kb3rdparty kbdisplay kbgraphic kburl kbimu msgame KbDirectX 
Technology        : kbHomeProdSearch _IKkbbogus kbLinkGolfSearch kbGamesSearch kbFlightSimSearch kbZNotKeyword kbGolf2001 kbGolfSearch kbNFLFever2000 kbNFLSearch kbPinballArc kbArcadeSearch kbMSNSearch kbAllegianceSearch kbMetalGearSearch kbPlusSearch kbMotocrossSearch kbStarlancerSearch kbOutwarsSearch kbOutwars kbCrimsonSkiesSearch kbAsheronSearch kbBaseballSearch kbMidtownMadSearch kbMonsterTMSearch kbAOESearch kbAllegiance kbAsheron100 kbStarlancer kbUrbanAssault kbMonsterTM2 kbAOE2ExpConquerors kbAOE2Kings kbBaseBall2001 kbCombatFlightSim2 kbCombatFlightSim kbCombatFlightSimSearch kbFlightSim2000 kbFlightSim98 kbMetalGearSolid kbMidtownMadness2 kbMotocrossM2 kbBaseBall3D kbCrimsonSkies kbLinks2001 kbNBAInsideDrive2000 kbPlusGamePk kbSimSearch
Version           : :1.0,2.0
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.