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Q217195: XFOR: Admin Notification Is Being Incorrectly Executed

Article: Q217195
Product(s): Microsoft Exchange
Version(s): winnt:5.5
Operating System(s): 
Keyword(s): exc55 EXC55SP3Fix
Last Modified: 30-SEP-1999

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

The Internet Mail Service sends notification to the Administrator mailbox for an
Unknown recipient for which this option is not selected in the Internet Mail
Service Notification window in the Exchange Administrator program.

CAUSE
=====

The Diagnostic and Reason codes for the option "email address could not be
found" are being improperly set to match the Diagnostic and Reason codes for the
option "destination host not found". Therefore, the Administrator's mailbox
receives notification for this type of mail delivery failure.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For additional information, please see the following article in the
Microsoft Knowledge Base:

  Q191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or
later:

Component: Internet Mail Service

+---------------------------+
| Imcmsg.dll   | 5.5.2558.0 | 
+---------------------------+
| Msexcimc.exe | 5.5.2558.0 | 
+---------------------------+

This hotfix has been posted to the following Internet location as Psp2imca.zip
and Psp2imci.zip:

  ftp://ftp.microsoft.com/bussys/exchange/exchange-public/fixes/Eng/Exchg5.5/PostSP2/imc-fix


STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5. This problem was first corrected in Exchange Server 5.5 Service
Pack 3.

Additional query words:

======================================================================
Keywords          : exc55 EXC55SP3Fix 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : winnt:5.5
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

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