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Q216989: XFOR: Chat Service May Truncate Complete Chat Room List

Article: Q216989
Product(s): Microsoft Exchange
Version(s): winnt:5.5 SP2
Operating System(s): 
Keyword(s): exc55sp2 EXC55SP3Fix
Last Modified: 01-OCT-1999

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 SP2 
-------------------------------------------------------------------------------


SYMPTOMS
========

The Microsoft Exchange Chat Service version 5.5 Service Pack 2 may fail to send
a complete listing of all the chat rooms present on the server when either a IRC
or IRCX chat client requests the list. The chat room list may be truncated to
only include a partial listing of all available chat rooms on the server.

This problem may also exhibit itself in the NAMES, WHO, WHOIS, and LISTX
commands.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For additional information, please see the following article in the
Microsoft Knowledge Base:

  Q191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or
later:

Component: Chat Service

+--------------------------+
| File name   | Version    | 
+--------------------------+
| Chatsvc.exe | 5.5.2532.0 | 
+--------------------------+



STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft Exchange Chat
Service that is included with Microsoft Exchange Server version 5.5 Service Pack
2. This problem was first corrected in Exchange Server 5.5 Service Pack 3.

Additional query words:

======================================================================
Keywords          : exc55sp2 EXC55SP3Fix 
Technology        : kbExchangeSearch kbZNotKeyword2 kbExchange550SP2
Version           : winnt:5.5 SP2
Issue type        : kbbug
Solution Type     : kbfix

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