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Q216952: ERROR 12035 on SFM Volume Creation After Installing SP4

Article: Q216952
Product(s): Microsoft Windows NT
Version(s): winnt:4.0 SP4
Operating System(s): 
Keyword(s): 
Last Modified: 18-NOV-2000

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 SP4 
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SYMPTOMS
========

When you create a new volume after installing Windows NT 4.0 Service Pack 4, you
get the following message in the error log:

  Event ID: 12035
  Source: MacFIle
  Error description: "Volume information for "volume name" could not be loaded.
  Setting defaults."

CAUSE
=====

This problem occurs because error checking for volume information was enhanced
in the Windows NT SP4 release and, because the volume has not yet been created,
the Services for Macintosh service cannot find this information.

RESOLUTION
==========

To work around this problem, do a controlled restart of the computer and you
will see that no errors are posted to the event log and that the volume is
functioning normally.

STATUS
======

Microsoft has confirmed this to be a problem in Windows NT 4.0.

Additional query words: sfm regression

======================================================================
Keywords          :  
Technology        : kbWinNTsearch kbWinNT400xsearch kbWinNTSsearch kbWinNTS400sp4 kbWinNTS400xsearch
Version           : winnt:4.0 SP4
Issue type        : kbbug

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