KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q216930: Unable to Update Driver With Files in the Root Folder

Article: Q216930
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:95
Operating System(s): 
Keyword(s): kberrmsg kbhw kbtool win95 kbHardware
Last Modified: 27-JUL-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows 95 
- Microsoft Windows 98 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you try to use the Update Device Driver wizard to update a driver and you
click Other Locations to browse to a folder, you may be unable to click OK, or
you may receive the following error message:

  The selected location does not contain an updated driver for your device.

  To continue using your current driver, click Finish. To search for an updated
  driver manually, click Other Locations. Or to begin the automatic search
  again, click Back.

CAUSE
=====

This problem can occur if you are trying to browse to an updated driver file
that is located in the root folder of your local hard disk, or the root folder
of a mapped network drive. Note that this behavior does not occur if the file is
in the root folder of drive C.

RESOLUTION
==========

To work around this problem, move the updated driver files from the root folder
to a different folder, or the root folder of drive C before you try to use the
Update Device Driver wizard.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.

This problem is resolved in Microsoft Windows 98.
======================================================================
Keywords          : kberrmsg kbhw kbtool win95 kbHardware 
Technology        : kbWin95search kbWin98search kbZNotKeyword3 kbWin98
Version           : WINDOWS:95
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.