KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q216852: Device Settings in Printer Properties Will Reset to Default

Article: Q216852
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): 
Last Modified: 10-AUG-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Workstation version 4.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

Device settings in printer properties on the print server will be reset to
default when viewed by the client.

RESOLUTION
==========

To work around this problem, avoid having different languages on the server and
the clients. If this is not practical, the Rasddui.dll and Rasddui.hlp file from
the server may be used on the client (in the
%systemroot%\system32\spool\drivers\w32x86\2 directory for Windows NT 4.0).
Mixing different language versions is not recommended by Microsoft, but, for
Windows NT 4.0, this may be the only working workaround.

STATUS
======

Microsoft has confirmed this to be a problem in Windows NT version 4.0.

MORE INFORMATION
================

If Windows NT Server and a Windows NT Workstation are used in different
languages, device settings in the printer properties are reset to default only
by opening the printer properties on the client (even without changing any
settings). For this to happen, the user must have the right to change printer
settings, for example to be able to change the needed paper forms.

For additional information, please see the following article(s) in the Microsoft
Knowledge Base:

  Q190835 Paper Bin Displays Incorrect Form to Tray Assignment

Additional query words:

======================================================================
Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : winnt:4.0
Issue type        : kbbug
Solution Type     : kbpending

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.