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Q216765: TCP/IP Experiences STOP 0x7F Under Heavy Load

Article: Q216765
Product(s): Microsoft Windows NT
Version(s): winnt:3.51
Operating System(s): 
Keyword(s): 
Last Modified: 20-MAY-2002

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The information in this article applies to:

- Microsoft Windows NT Server version 3.51 
- Microsoft Windows NT Workstation version 3.51 
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SYMPTOMS
========

Under high load, a server may experience the following STOP error message:

  0x7F (UNEXPECTED_KERNEL_MODE_TRAP): 0x0000007f (0x00000008, 0x00000000,
  0x00000000, 0x00000000)

The first parameter, 0x08, indicates that this is a double-fault.

CAUSE
=====

For deferred processing, TCP/IP is calling a function recursively. Under high
load, this recursion can cause a stack overflow.


RESOLUTION
==========

A supported fix that corrects this problem is now available from Microsoft, but
has not been fully regression tested and should be applied only to systems
experiencing this specific problem.

To resolve this problem immediately, download the fix as described below. For a
complete list of Microsoft Product Support Services phone numbers and
information on support costs, please go to the following address on the World
Wide Web:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

The English version of this fix should have the following file attributes or
later:

  Date      Time                 Size    File Name     Platform
  -------------------------------------------------------------
  02/04/99  09:52p               124,080 Tcpip.sys     (x86)
  02/04/99  09:54p               217,328 Tcpip.sys     (Alpha)


STATUS
======

Microsoft has confirmed this to be a problem in Windows NT 3.51.

Additional query words: 3.51

======================================================================
Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS351search
Version           : winnt:3.51
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

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