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Q216539: Err Msg: An Error Occurred in the Secure Channel Support

Article: Q216539
Product(s): Internet Information Server
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): 
Last Modified: 05-FEB-2000

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The information in this article applies to:

- Microsoft Internet Information Server 4.0 
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SYMPTOMS
========

When you access an Internet Information Server (IIS) Web site using the Secure
Sockets Layer (SSL) protocol, one of the following three errors may occur in the
client browser:

- 

  Internet Explorer cannot open the internet site https://site. An error
  occurred in the Secure Channel Support.

- 

  The page cannot be displayed.

- If the IIS computer is running Windows NT 4.0 Service Pack 4, an Access
  Violation error may occur.

CAUSE
=====

The properties of the CA Root (issuer) match the properties of the server
certificate (subject) exactly.

RESOLUTION
==========

To resolve this problem, do not supply values that are identical to the
attributes of the CA Root when you request SSL certificates in IIS.

MORE INFORMATION
================

When you request an SSL certificate for IIS using Key Manager (Keyring.exe), the
following fields are required:

- Organization

- Organizational Unit

- Common Name

- Country

- State/Province

- Locality

If the values supplied for these fields match the equivalent attributes of the
Certificate Root Authority, the errors will occur.


Additional query words: prodie iis schannel certsrv ntop certificate keyring CA Root SSL

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Keywords          :  
Technology        : kbiisSearch kbiis400
Version           : winnt:4.0
Hardware          : ALPHA PPC x86

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