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Q216509: XCLN: Can’t Open Schedule: The Schedule File Could Not Be Opened

Article: Q216509
Product(s): Microsoft Schedule+ for Windows
Version(s): WINDOWS:7.5
Operating System(s): 
Keyword(s): 
Last Modified: 13-JUN-1999

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The information in this article applies to:

- Microsoft Schedule+, version 7.5 
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SYMPTOMS
========

A user who has permission to open another user's schedule may periodically get
an error message similar to the following:

  The schedule file could not be opened. The file could not be found.

If user permissions are removed and re-added, the problem temporarily goes away.

CAUSE
=====

The schedule file may be corrupted.

WORKAROUND
==========

1. Follow the steps in the following Microsoft Knowledge Base article to export
  Schedule+ Data Clear information from the server:

  Q150612 Deleting the Schedule+ Data From the Exchange Server

2. Reimport the .sc2 file to the server.

3. Re-add permissions of the owner to the user who was previously receiving the
  error message.

Additional query words:

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Keywords          :  
Technology        : kbZNotKeyword2 kbScheduleSearch kbSchedule750
Version           : WINDOWS:7.5
Issue type        : kbprb

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