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Q216460: XADM: ISINTEG Reports JET_errUpdateNotPrepared

Article: Q216460
Product(s): Microsoft Exchange
Version(s): winnt:5.5
Operating System(s): 
Keyword(s): exc55 EXC55SP3Fix
Last Modified: 30-SEP-1999

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
-------------------------------------------------------------------------------


SYMPTOMS
========

While running the information store integrity checker, Isinteg.exe, the
following error message may be reported during the folder test phase:

  Error: Folder '5346 (Fid=0001-0000005C7FE0)' "Deleted Items": Error
  JET_errUpdateNotPrepared fixing bad ptagOldestDeletedOn on this folder.

NOTE: The items in single and double quotes above may differ.

CAUSE
=====

Isinteg.exe detected a invalid property for a folder and was attempting to fix
the problem by updating a set of columns in the database. However, Isinteg.exe
did not properly set up the database session in preparation for updating the
columns.


RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For additional information, please see the following article in the
Microsoft Knowledge Base:

  Q191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or
later:

Component: Information Store

+------------------------+
| File name   | Version  | 
+------------------------+
| Isinteg.exe | 5.5.2533 | 
+------------------------+


STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5. This problem was first corrected in Exchange Server 5.5 Service
Pack 3.
======================================================================
Keywords          : exc55 EXC55SP3Fix 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : winnt:5.5
Issue type        : kbbug
Solution Type     : kbfix

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