KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q216249: DNS Client Does Not Try All Servers in the DNS Service List

Article: Q216249
Product(s): Microsoft Windows 95.x Retail Product
Version(s): 2,2.1
Operating System(s): 
Keyword(s): kbnetwork osr2 win95kbfixlist
Last Modified: 08-MAY-2002

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows 95 
- Microsoft Windows 95 OEM Service Release, versions 2, 2.1 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you run a DNS query and the query returns an error message (such as "Server
failure [rcode 2]"), other servers in the list are not queried. The failure is
passed back to the originator, even though another querying server in the list
could complete the query.

CAUSE
=====

Secondary servers are queried only if no response is received from the primary
server in the server list.

RESOLUTION
==========

A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article and should be applied only to
systems experiencing this specific problem. This fix may receive additional
testing at a later time, to further ensure product quality. Therefore, if you
are not severely affected by this problem, Microsoft recommends that you wait
for the next update that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information about support costs, please go to the following
address on the World Wide Web:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are normally incurred for support calls may
be canceled, if a Microsoft Support Professional determines that a specific
update will resolve your problem. Normal support costs will apply to additional
support questions and issues that do not qualify for the specific update in
question.

  Version    Date              Size           File name
  -----------------------------------------------------
  4.10.1660  1/07/99 06:04pm   43,520 bytes   Rnr20.dll 

NOTE: Due to file dependencies, the most recent hotfix or feature that contains
the above files may also contain additional files.

NOTE: You must install the Winsock 2.0 Update to use this fix. For information
about obtaining the Winsock 2.0 Update, please see the following article in the
Microsoft Knowledge Base:

  Q182108 Availability of Windows Sockets 2.0 for Windows 95



STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.

MORE INFORMATION
================

The DNS query algorithm has been modified to try other servers in the server
list if an error response is received from a server that could be resolved by
trying another server in the list. The new algorithm retries servers until:

- The name query is answered successfully
- An authoritative answer is received from a server that the requested host
  does not exists (rcode 3)
- The server list is exhausted

Additional query words:

======================================================================
Keywords          : kbnetwork osr2 win95 kbfixlist
Technology        : kbWin95search kbOPKSearch kbZNotKeyword3 kbWin95OPKOSR2 kbWin95OPKOSR210
Version           : :2,2.1
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.