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Q216065: XFOR: PROFS: LME-PROFS-DIAMEX Fails to Process the Incoming Mess

Article: Q216065
Product(s): Microsoft Exchange
Version(s): winnt:5.5
Operating System(s): 
Keyword(s): exc55 EXC55SP3Fix
Last Modified: 13-APR-2000

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

When Microsoft Exchange Connector (PROFS) processes an incoming Mail message,
the following error message may be found in the Microsoft Exchange Connector
Administrator's log viewer:

  1998/10/15 08:46:27- LME-PROFS-DIAMEX(017b) 1 31000:Resource error:
  Corrupted RTF Object [{Invalid syntax}]
  >> mexe(14607)
  1998/10/15 08:46:27- LME-PROFS-DIAMEX(017b) 1 56119:{Invalid syntax}:
  Could not write file 'q\OBJECTS\26d6b61c.tmp' to Exchange message body
  >> dia2mex(4171)

CAUSE
=====

The problem occurs when the size of the RTF stream in lpRTFBody (which contains
the original message body from the host and the RTF specific header and
keywords) is a multiple of 4K, for example, 4096, 8192, and so forth. This
problem was consistently reproduced by using different font settings, as long as
the size is 4096 or 8192. The return code when the call fails is actually
ERROR_INVALID_PARAMETER.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For additional information, please see the following article in the
Microsoft Knowledge Base:

  Q191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack

Component: MAPI

+-------------------------+
| File name  | Version    | 
+-------------------------+
| Mapi32.dll | 5.5.2540.0 | 
+-------------------------+


STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5. This problem was first corrected in Exchange Server 5.5 Service
Pack 3.

Additional query words:

======================================================================
Keywords          : exc55 EXC55SP3Fix 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : winnt:5.5
Issue type        : kbbug
Solution Type     : kbfix

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