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Q215343: WD97: Outline Numbering Wrong with Special Characters

Article: Q215343
Product(s): Word 97 for Windows
Version(s): 
Operating System(s): 
Keyword(s): kbdta word8 word97
Last Modified: 13-MAY-2002

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The information in this article applies to:

- Microsoft Word 97 for Windows 
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SYMPTOMS
========

Outline numbering for headings is incorrect when the text in or near the
headings contain special characters, such as a trademark symbol (TM). For
example, a numbered item in a multilevel list arbitrarily restarts at 1:

  1. Chapter 1
      1.1  more information
      1.2  Something else 

  2. Chapter 2
      2.1  more information
      1.2  This list item restarted incorrectly. It contains a trademark symbol.
      1.3  This list item should be 2.3.

WORKAROUND
==========

To work around this problem, use any of the following methods, as appropriate.

Method 1: Turn On "Allow Fast Saves"
------------------------------------

Turn on the "Allow fast saves" option. To do this, follow these steps:

1. On the Tools menu, click Options.

2. On the Save tab, click the "Allow fast saves" check box.

3. Click OK to close the Options dialog box.

For additional information about the "Allow fast saves" option, click the article
number below to view the article in the Microsoft Knowledge Base:

  Q192480 WD97: Frequently Asked Questions About Allow Fast Saves

Method 2: Make a Document Change, Save and Reopen Document
----------------------------------------------------------

When you notice the problem, make a change to the document at some point before
the first symbol. This can be as simple as adding and removing a space. Save,
close, and then reopen the document. This resolves the problem temporarily, but
it needs to be repeated if you notice the problem recurring.

Method 3: Use Non-Unicode Characters
------------------------------------

Where possible, substitute non-Unicode versions of the symbols used in the
document. These are symbols in a non-Unicode font that are equivalent to the
Unicode ones you already used. You may or may not have an equivalent non-Unicode
symbol available on your computer.

Unicode symbols are symbols in the extended character sets of Unicode fonts. For
example, if you click Insert and then click Symbol and select normal text, you
notice several font subsets, such as "Latin Extended A" and "Letter-like
symbols." This indicates a Unicode font. The specific subsets that are available
depends upon the font that you are currently using.

The Symbol font does not have any subsets and therefore is not a Unicode font.

The TM symbol in Arial font is in the "letter-like symbols" subset and is a
Unicode symbol. The TM symbol in the font "Symbol" is not a Unicode symbol.

For the TM symbol used in the example, you can replace the symbol that was
inserted by AutoCorrect by deleting it and then replacing it. To replace it,
click Insert, click Symbol, and then select the symbol in the Symbol font.


STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.<A0>This problem was corrected in Microsoft
Word 2000.


Additional query words: unicode numbering

======================================================================
Keywords          : kbdta word8 word97 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : :
Issue type        : kbbug
Solution Type     : kbfix

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