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Q215134: SMS: Unable to Edit Products Registered in Other Sites

Article: Q215134
Product(s): Microsoft Systems Management Server
Version(s): winnt:2.0
Operating System(s): 
Keyword(s): kbsms200 kbsms200bug
Last Modified: 22-OCT-2000

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The information in this article applies to:

- Microsoft Systems Management Server version 2.0 
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SYMPTOMS
========

You attempt to edit the properties of a registered product in Software Metering,
and the following error message is displayed:

  The product was not registered at this site.

You receive no indication of which site the product was registered in.

CAUSE
=====

This behavior occurs because you are attempting to edit a product in a
multi-site Systems Management Server hierarchy. The product was registered in
another site that has replicated to the site that you are currently modifying.

WORKAROUND
==========

To edit this registered product, follow these steps:

1. Open the Systems Management Server Administrators console that is registered
  to open the site where the product was registered.

2. Expand the Tools folder.

3. Right-click Software Metering, point to All Tasks, and then click Start
  Software Metering.

4. Right-click the registered product, and then click Properties.

5. Complete your registered product property changes, and then click OK.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Systems Management
Server version 2.0.


Additional query words: prodsms

======================================================================
Keywords          : kbsms200 kbsms200bug 
Technology        : kbSMSSearch kbSMS200
Version           : winnt:2.0
Issue type        : kbbug

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