KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q215125: SMS: Migration from 1.2 to 2.0 Causes PGC & PCM Warning Dialogs

Article: Q215125
Product(s): Microsoft Systems Management Server
Version(s): winnt:1.2,2.0
Operating System(s): 
Keyword(s): kbsms200 kbsms120
Last Modified: 20-MAR-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Systems Management Server versions 1.2, 2.0 
-------------------------------------------------------------------------------

SUMMARY
=======

When migrating Windows clients from Systems Management Server (SMS) version 1.2
to SMS version 2.0, the clients may get "Cannot reach server Error" error
messages from the Package Command Manager (PCM) and/or the Program Group Control
(PGC) that state the following:

  Program Group Control is unable to connect to any servers. Your computer may
  not be logged on to the network, or you may be logging in to a different
  domain.

  -or-

  Package Command Manager is unable to connect to any servers. Your computer
  may not be logged on to the network, or you may be logging in to a different
  domain.

This error occurs only once during the client migration process and these
messages do not indicate if the user has ever received the warnings and selected
the "Don't display this message again" check box.

MORE INFORMATION
================

To disable the message boxes during the migration, add the following lines to
the client computers Sms.ini file under the [Local] section:

  ShowPGCCantreachServersDialog=False
  ShowPCMCantReachServersDialog=False

These changes are only recommended for use during an SMS 1.2 to SMS version 2.0
migration, as they are valuable for troubleshooting client issues.

Additional query words: prodsms pcm pgc cannot find server error interop

======================================================================
Keywords          : kbsms200 kbsms120 
Technology        : kbSMSSearch kbSMS120 kbSMS200
Version           : winnt:1.2,2.0
Issue type        : kbinfo

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.