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Q215117: SMS: Long File Names Foil Packages Sent to NetWare Points

Article: Q215117
Product(s): Microsoft Systems Management Server
Version(s): winnt:2.0
Operating System(s): 
Keyword(s): kbsms200 kbsms200bug
Last Modified: 09-MAY-1999

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The information in this article applies to:

- Microsoft Systems Management Server version 2.0 
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SYMPTOMS
========

Packages containing long file names fail to be distributed to Novell NetWare
distribution points that have not been enabled to handle long file names. The
status message from Systems Management Server Distribution Manager displays the
description of status message 2328 and the following hint:

  "Solution: In the SMS Administrator console, verify that SMS Distribution
  Manager has the necessary rights to copy the package to the distribution
  point. Also, verify that there is enough free disk space for the destination
  distribution point to store the package."

The Distmgr.log file shows the error (Win32 error 123) generated when an attempt
is made to distribute the package containing a long file name. This log is found
on the site server in the <SMS installation drive>\Sms\Logs directory if
the SMS_Distribution_Manager thread was enabled to log activities.

NOTE: The entire package can fail to be distributed because of even one too long
file name.

CAUSE
=====

The NetWare volume configured to be a distribution point for Systems Management
Server was not set up to support long file names. Additional name space support
must be added to the NetWare volume.

WORKAROUND
==========

Before installing a NetWare server as a Systems Management Server 2.0
distribution point, ensure that long file name support has been enabled for the
volume designated as a distribution point.

For information about how to add the long file name space for NetWare 4.11
servers, see Novell Technical Information Document 2934097: Adding Long Filename
Space to Netware 4.11.

For information on adding the OS2 name space for 3.x servers, see Novell
Technical Information Document 2929574: Long Filename Support on NW 3.x, 4.x,
& 5.x.

Novell technical documents are available at the following Web site:
http:\\support.novell.com.

STATUS
======

Microsoft has confirmed this to be a problem in Systems Management Server
version 2.0.

MORE INFORMATION
================

The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.

Additional query words: prodsms netware nw distribution server dist swdist32

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Keywords          : kbsms200 kbsms200bug 
Technology        : kbSMSSearch kbSMS200
Version           : winnt:2.0
Issue type        : kbbug

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