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Q215005: Sluggish Mouse Movement While Remote Controlling Windows NT 4.0

Article: Q215005
Product(s): Microsoft Systems Management Server
Version(s): winnt:2.0
Operating System(s): 
Keyword(s): kbsms200 kbsms200bug
Last Modified: 31-MAR-2000

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The information in this article applies to:

- Microsoft Systems Management Server version 2.0 
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SYMPTOMS
========

When you are running a Remote Control session with a Microsoft Windows NT 4.0
Systems Management Server (SMS) client and you start a program with a blinking
insertion point (such as Notepad) remotely from the Administrator console, the
mouse pointer movement in the session becomes noticeably jerky or sluggish. If
you minimize the program or cover it with another window, the mouse pointer
movement becomes smooth again.

Windows NT 3.51, Microsoft Windows 3.x, Microsoft Windows 95, and Microsoft
Windows 98 SMS clients do not experience this symptom.

STATUS
======

Microsoft has confirmed this to be a problem in Systems Management Server
version 2.0.


Additional query words: prodsms rc32 cursor

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Keywords          : kbsms200 kbsms200bug 
Technology        : kbSMSSearch kbSMS200
Version           : winnt:2.0
Issue type        : kbprb

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