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Q214990: SMS: User Cannot Start Check32.exe and Check Out Licenses

Article: Q214990
Product(s): Microsoft Systems Management Server
Version(s): winnt:2.0
Operating System(s): 
Keyword(s): kbsms200 kbsms200bug
Last Modified: 22-OCT-2000

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The information in this article applies to:

- Microsoft Systems Management Server version 2.0 
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SYMPTOMS
========

When you attempt to check out licenses on a computer running Systems Management
Server Software Metering Client Agent, you are unable to start Check32.exe.

Additionally, you may receive the following message:

  There are no products for you to check out.

CAUSE
=====

Before you are able to check out a license, the following conditions must be
true:

- The product has been launched at the Software Metering server to trigger
  balancing.

- Replication of this license has occurred at the Software Metering server.

- Licenses are available at the Software Metering server to allow you check out
  the product license.

WORKAROUND
==========

Allow additional time for all updates and changes to occur between the Software
Metering server, the Systems Management Server site, and the client.

STATUS
======

This behavior is by design.


Additional query words: prodsms

======================================================================
Keywords          : kbsms200 kbsms200bug 
Technology        : kbSMSSearch kbSMS200
Version           : winnt:2.0
Issue type        : kbbug

=============================================================================

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