KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q214838: XFOR: Migrated PMLs Contain Empty Entries w/Resulting Event 10

Article: Q214838
Product(s): Microsoft Exchange
Version(s): winnt:5.5
Operating System(s): 
Keyword(s): exc55 EXC55SP3Fix
Last Modified: 08-MAR-2000

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
-------------------------------------------------------------------------------


SYMPTOMS
========

The Web 3 Lotus cc:Mail source extractor will migrate Personal Mailing lists
during a migration, however, the resulting distribution lists (DLs) in the
personal address book (PAB) might not contain any recipients. You will also find
the following event 1052 in the application log.

  Event Id: 1052
  Source: MSExchangeMig
  Description:
  Unable to add 'Smith' to private Distribution List 'Everyone' for user Smith,
  John. The address could not be located in the cc:Mail post office.

CAUSE
=====

This behavior is due to an unexpected format of the cc:Mail post office which
results in this bug. This may happen if the DL entries are stored in a
two-string format such as "Lastname, Firstname."

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For additional information, please see the following article in the
Microsoft Knowledge Base:

  Q191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or
later:

Component: cc:Mail Source Extractor

+--------------------------+
| File name   | Version    | 
+--------------------------+
| Mlmig32.dll | 5.5.2543.1 | 
+--------------------------+


STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5. This problem was first corrected in Exchange Server 5.5 Service
Pack 3.

MORE INFORMATION
================

NOTE: This bug will only occur in the cc:Mail source extractor originally
released as part of Web 3. Note that the cc:Mail source extractor is part of the
Exchange Migration Wizard program. To determine the version of the Exchange
Migration Wizard, follow these steps:

1. Start the Windows Explorer.

2. Find the Mailmig.exe file located in the Exchsrvr\Bin directory.

3. Select the file, and open up the file Properties page.

4. Select the Version tab. The file version information will be in the format
  5.5.XXXX.0. The original Web 3 version of the Exchange Migration Wizard will
  be 5.5.2521.0

5. Make sure that you obtain the version listed above.

Additional query words:

======================================================================
Keywords          : exc55 EXC55SP3Fix 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : winnt:5.5
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.