KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q214711: XADM: Properties Incorrectly Indicate Read Receipt Not Requested

Article: Q214711
Product(s): Microsoft Exchange
Version(s): winnt:5.5
Operating System(s): 
Keyword(s): exc55sp1 exc55sp2 EXC55SP3Fix
Last Modified: 02-OCT-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Exchange Server, version 5.5 Service Packs 1, 2 
-------------------------------------------------------------------------------

SYMPTOMS
========

If you request a read receipt for a message sent through a Microsoft Exchange
Server 5.5 computer on which Service Pack 1 or Service Pack 2 has been applied,
and then you view the properties for the message in an e-mail client, the
properties correctly indicate that a read receipt was requested. When the
message is opened, the read receipt is sent successfully. However, if you view
the properties for the message after the read receipt has been sent, the
properties may incorrectly indicate that a read receipt was not requested.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For additional information, please see the following article in the
Microsoft Knowledge Base:

  Q191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or
later:

Component: Information Store

+-------------------------+
| File name  | Version    | 
+-------------------------+
| Gapi32.dll | 5.5.2505.0 | 
+-------------------------+
| Mdbmsg.dll | 5.5.2505.0 | 
+-------------------------+
| Store.exe  | 5.5.2505.0 | 
+-------------------------+



STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5 Service Packs 1 and 2. This problem was first corrected in Exchange
Server 5.5 Service Pack 3.

Additional query words:

======================================================================
Keywords          : exc55sp1 exc55sp2 EXC55SP3Fix 
Technology        : kbZNotKeyword8 kbExchangeSearch kbZNotKeyword2 kbExchange550SP1
Version           : winnt:5.5
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.