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Q214680: Cluster Setup Does Not Recognize Disk with over 3 Logical Drives

Article: Q214680
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): kbWinNT400sp5fix
Last Modified: 16-MAY-2002

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The information in this article applies to:

- Microsoft Windows NT Server, Enterprise Edition version 4.0, used with:
   - Microsoft Cluster Server 
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SYMPTOMS
========

The Cluster Server installation does not include an option that allows the hard
disk that has an extended partition and contains more than three logical drives
on the shared SCSI bus to be added to the cluster.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or
the individual software update. For information on obtaining the latest service
pack, please go to:

- http://www.microsoft.com/Windows/ServicePacks/

-or-

- Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

For information on obtaining the individual software update, contact Microsoft
Product Support Services. For a complete list of Microsoft Product Support
Services phone numbers and information on support costs, please go to the
following address on the World Wide Web:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS



To use the hotfix, you need to copy the Cluster installation files from the
Mscs\Cluster\i386 folder to your hard disk, and then copy the hotfix into your
flat folder and run Setup.exe.

STATUS
======

Microsoft has confirmed this to be a problem in Windows NT Server, Enterprise
Edition version 4.0. This problem was first corrected in Windows NT version 4.0
Service Pack 5.

Additional query words: 4.00 ntee ee

======================================================================
Keywords          : kbWinNT400sp5fix 
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch
Version           : winnt:4.0
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

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