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Q214640: XFOR: Internet Mail Service Access Violation with SSL

Article: Q214640
Product(s): Microsoft Exchange
Version(s): winnt:5.5
Operating System(s): 
Keyword(s): exc55 EXC55SP3Fix
Last Modified: 30-SEP-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
-------------------------------------------------------------------------------

SYMPTOMS
========

The Internet Mail Service may access violate when sending mail with a large
number of recipients over a Secure Socket Layer (SSL) session to a remote
system. A Dr. Watson log may be generated with a failing call stack similar to
the following:

  FramePtr RetAddr Param1 Param2 Param3 Function Name
  0598f5e4 6fff1245 00ad0000 00000000 00afa238 NTDLL!RtlFreeHeap+0xec
  0598f5f4 0043d5b7 00ad0000 00000000 00afa238 EXCHMEM!ExchHeapFree+0x15
  0598fd8c 00402531 00000008 0598ff08 0598fefc
  MSEXCIMC!CDeliveryBatch::Dispatch+0x27167
  0598ff34 00420537 0000001d 00000001 00b5f5c8
  MSEXCIMC!CAsyncIO::IoCompleted+0xb5
  0598ffb8 77f04f2c 00aee500 00000001 00b5f5c8 MSEXCIMC!SMTPWorkerThread+0xfc
  0598ffec 00000000 00000000 00000000 00000000 KERNEL32!BaseThreadStart+0x51


RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For additional information, please see the following article in the
Microsoft Knowledge Base:

  Q191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or
later:

Component: Internet Mail Service

+-------------------------+
| File name    | Version  | 
+-------------------------+
| Imcmsg.dll   | 5.5.2516 | 
+-------------------------+
| Msexcimc.exe | 5.5.2516 | 
+-------------------------+

This hotfix has been posted to the following Internet location as Psp2imca.zip
and Psp2imci.zip:

  ftp://ftp.microsoft.com/bussys/exchange/exchange-public/fixes/Eng/Exchg5.5/PostSP2/imc-fix


STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5. This problem was first corrected in Exchange Server 5.5 Service
Pack 3.

Additional query words:

======================================================================
Keywords          : exc55 EXC55SP3Fix 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : winnt:5.5
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

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