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Q214565: XFOR: MS Mail Connector Is Throwing Away Read Receipts from Mac

Article: Q214565
Product(s): Microsoft Exchange
Version(s): winnt:5.5
Operating System(s): 
Keyword(s): exc55 EXC55SP3Fix
Last Modified: 23-OCT-2000

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
-------------------------------------------------------------------------------

SYMPTOMS
========

The MS Mail Connector in Exchange Server 5.5 will throw away Read Receipts (RR)
that were generated by the Macintosh Client for PC Networks. The following
message could appear in the Windows NT Event Viewer under the MSExchangeMSMI
source:

  EventID 2539

CAUSE
=====

The MS Mail Connector was incorrectly parsing the date from the message
generated by the Macintosh Client for PC Networks. Therefore, the message could
not continue to be processed.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For additional information, please see the following article in the
Microsoft Knowledge Base:

  Q191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or
later:

Component: Microsoft Mail Connector

+------------------------+
| File name | Version    | 
+------------------------+
| Mt.exe    | 5.5.2534.0 | 
+------------------------+
| Mtmsg.dll | 5.5.2534.0 | 
+------------------------+


STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5. This problem was first corrected in Exchange Server 5.5 Service
Pack 3.

Additional query words:

======================================================================
Keywords          : exc55 EXC55SP3Fix 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : winnt:5.5
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

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