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Q214480: Err Msg: Incorrect Password or Unknown Username

Article: Q214480
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): kberrmsg
Last Modified: 10-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Workstation version 4.0 
- Microsoft Windows NT Server version 4.0 
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SYMPTOMS
========

After you run the Convert.exe tool on the hard disk, you may receive the
following error message:

  Incorrect password or unknown username for:\\<Computer>\c$

RESOLUTION
==========

To work around this behavior, remove the computer from the domain and then add
it back to the domain:

1. Click Start, click Run, type "srvmgr" (without the quotation marks), and then
  press ENTER.

2. Click the computer that you want to remove, and then press DELETE.

3. Click Yes, and then add the computer to the domain.

For information about how to add a computer to a domain, click Contents on the
Help menu, click the Index tab, type "adding" (without the quotation marks),
click Display, and then double-click the "Adding a Computer to the Domain"
topic.

For additional information about this error message, see the following article in
the Microsoft Knowledge Base: Prompted for Password When Connecting to Windows
NT

Additional query words: reset machine account

======================================================================
Keywords          : kberrmsg 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : winnt:4.0
Issue type        : kbprb

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