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Q214452: STOP 0x1E in Win32k.sys When Running Solomon v2.06 (Accounting)

Article: Q214452
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): _IK
Last Modified: 16-MAY-2002

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0, Terminal Server Edition 
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SYMPTOMS
========

You may experience a STOP 0x1E blue screen STOP error message in Windows NT,
Terminal Server Edition when you do the following in Solomon Accounting version
2.06:

1. Open two or more Windows Terminal Server Client sessions.

2. Launch client sessions for Solomon.

3. Minimize the client window, resize or maximize, or disconnect a session.

CAUSE
=====

There is a condition where the current desktop pointer can be set to a NULL
value and is then de-referenced: (pti->rpdesk == NULL).


RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Windows NT Server
4.0, Terminal Server Edition. For additional information, please see the
following article in the Microsoft Knowledge Base:

  Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack


STATUS
======

Microsoft has confirmed this to be a problem in Windows NT Server 4.0, Terminal
Server Edition. This problem was first corrected in Windows NT Server 4.0,
Terminal Server Edition Service Pack 4.

Additional query words: 4.00 wts tse stop 0x50

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Keywords          : _IK 
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbNTTermServ400 kbNTTermServSearch
Version           : winnt:4.0
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

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