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Q214440: Terminal Server STOP 0xA When Remote Clients Log Off

Article: Q214440
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): _IK
Last Modified: 08-MAY-2002

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0, Terminal Server Edition 
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SYMPTOMS
========

You may experience the following blue screen error message when a high number of
Terminal Server clients have active sessions and a client is in the process of
logging off:

  STOP: 0x0000000A (00000008 0000001c 00000000 80117f9c)

NOTE: The parameters in the STOP code may be different depending on your system
configuration.

CAUSE
=====

A file system notification was being freed incorrectly.


RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Windows NT Server
4.0, Terminal Server Edition. For additional information, please see the
following article in the Microsoft Knowledge Base:

  Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack


STATUS
======

Microsoft has confirmed this to be a problem in Windows NT Server 4.0, Terminal
Server Edition. This problem was first corrected in Windows NT Server 4.0,
Terminal Server Edition Service Pack 4.

MORE INFORMATION
================

For additional information, please see the following article(s) in the Microsoft
Knowledge Base:

  Q186416 System Hang Results from Large Number of Notify Syncs

Additional query words: 4.00 wts tse

======================================================================
Keywords          : _IK 
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbNTTermServ400 kbNTTermServSearch
Version           : winnt:4.0
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

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