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Q213321: SMS: Site Server Performance Is Degraded with NetWare Redirector

Article: Q213321
Product(s): Microsoft Systems Management Server
Version(s): 2.0
Operating System(s): 
Keyword(s): kbinterop kbConfig kbServer kbsms200 kbsms200bug kbBindery kbNDS kbOSNovell
Last Modified: 22-OCT-2000

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The information in this article applies to:

- Microsoft Systems Management Server version 2.0 
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SYMPTOMS
========

When Novell NetWare redirector components are installed on the Microsoft Systems
Management Server (SMS) site server, performance may progressively decline.
Performance Monitor may appear to reveal a memory leak in the SMS_Executive
component, indicating that handles are being opened and not closed by the SMS
Executive component.

CAUSE
=====

This behavior can occur when a native NetWare application programming interface
(API) call to evaluate a server role is unable to determine if the server is a
NetWare server or a tree.

WORKAROUND
==========

This handle leak was fixed in the 4.6 version of the NetWare redirector. If you
are using an earlier version of the NetWare redirector, contact NetWare
technical support and request a fix, referencing SPD # 219843.

The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.



Additional query words: prodsms

======================================================================
Keywords          : kbinterop kbConfig kbServer kbsms200 kbsms200bug kbBindery kbNDS kbOSNovell 
Technology        : kbSMSSearch kbSMS200
Version           : :2.0
Issue type        : kbbug
Solution Type     : kbnofix

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