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Q213167: SMS: Software Metering Clients Do Not Use Retry Setting Properly

Article: Q213167
Product(s): Microsoft Systems Management Server
Version(s): winnt:2.0,2.0 SP1,2.0 SP2
Operating System(s): 
Keyword(s): kbClient kbConfig kbsms200 kbsms200bug kbsmsMeter
Last Modified: 10-AUG-2000

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The information in this article applies to:

- Microsoft Systems Management Server versions 2.0, 2.0 SP1, 2.0 SP2 
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SYMPTOMS
========

In Systems Management Server 2.0 the Software Metering client agent, in online
mode, does not use the client retry setting properly. In situations where a
client's primary software metering server is unavailable, the client quickly
migrates to a new software metering server without attempting all of the
configured retries specified in the client agent properties.

This can cause license denials due to a lack of licenses available at the new
software metering server after the clients have migrated from their unavailable,
primary metering server.

STATUS
======

Microsoft has confirmed this to be a problem in Systems Management Server
version 2.0.

MORE INFORMATION
================

The client retry setting can be set in the General tab of the Software Metering
Client Agent properties.

Additional query words: prodsms

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Keywords          : kbClient kbConfig kbsms200 kbsms200bug kbsmsMeter 
Technology        : kbSMSSearch kbSMS200 kbSMS200SP1 kbSMS200SP2
Version           : winnt:2.0,2.0 SP1,2.0 SP2
Issue type        : kbbug

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