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Q213124: SMS: Clients Hang After Installation of Hardware Inventory Agent

Article: Q213124
Product(s): Microsoft Systems Management Server
Version(s): winnt:2.0
Operating System(s): 
Keyword(s): kbsms200 kbsms200bug
Last Modified: 23-APR-2000

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The information in this article applies to:

- Microsoft Systems Management Server version 2.0 
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SYMPTOMS
========

International versions of Windows 3.x and Windows 9x clients stop responding
(hang) after installation of the Hardware Inventory Agent components on NEC-PC98
computers.

WORKAROUND
==========

Run REGNEC98.exe manually before other client installation programs to prevent
the system from hanging when installing the Hardware Inventory Agent.

REGNEC98.exe, found on the International Client Pack 4, is a program that
registers the client computer as a NEC-PC98 computer. Running this program sends
a signal to subsequent installation programs that this computer requires
NEC-PC98-specific components.

If no signature or an incorrect signature is found, PC/AT client components are
installed by default.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.

MORE INFORMATION
================

The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.

Additional query words: prodsms

======================================================================
Keywords          : kbsms200 kbsms200bug 
Technology        : kbSMSSearch kbSMS200
Version           : winnt:2.0
Issue type        : kbbug

=============================================================================

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