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Q212894: SMS: Windows Clients Cannot Connect to Software Metering Server

Article: Q212894
Product(s): Microsoft Systems Management Server
Version(s): winnt:2.0
Operating System(s): 
Keyword(s): kbenv kbsms200
Last Modified: 23-APR-2000

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The information in this article applies to:

- Microsoft Systems Management Server version 2.0 
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SYMPTOMS
========

When you install Software Metering on a Microsoft Windows 95/98 Systems
Management Server (SMS) 2.0 client, the client only connects to one Software
Metering server even if there are multiple Software Metering servers in the
site. If the original Software Metering server the client connected to is
unavailable, the client may repeatedly try to connect to the original Software
Metering server.

CAUSE
=====

A Client Configuration Installation Manager (CCIM) cycle (every 23 hours by
default) has not occurred.

WORKAROUND
==========

To work around this problem, use either of the following methods:

- Wait for a CCIM cycle to occur.

- Restart the client.


Additional query words: prodsms

======================================================================
Keywords          : kbenv kbsms200 
Technology        : kbSMSSearch kbSMS200
Version           : winnt:2.0
Issue type        : kbprb

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