KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q210366: SMS:Offline Client Shows Multiple Instances of Program Being Run

Article: Q210366
Product(s): Microsoft Systems Management Server
Version(s): 2.0
Operating System(s): 
Keyword(s): kbinterop kbClient kbConfig kbMMC kbsms200 kbsms200bug kbReport kbsmsAdmin kbsmsMeter
Last Modified: 21-MAR-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Systems Management Server version 2.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

When a Software Metering client is running in offline mode, the Software
Metering administrative console may show that a client program has been run a
number of times, even though the program has been run only once. The number of
instances reported corresponds directly with the configuration of the "Check
local environment" setting on the client.

For example:

1. Set up a Software Metering server.

2. Register a product and configure the client for offline mode.

3. Navigate to Configuration Components, and then in Software Metering, set the
  local License balancing frequency to every 15 minutes.

4. Open Notepad.exe and run for one hour.

Notepad appears in Software Metering Summary as having run 4 times, for 15-minute
durations each time.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.


Additional query words: prodsms

======================================================================
Keywords          : kbinterop kbClient kbConfig kbMMC kbsms200 kbsms200bug kbReport kbsmsAdmin kbsmsMeter 
Technology        : kbSMSSearch kbSMS200
Version           : :2.0
Issue type        : kbbug
Solution Type     : kbnofix

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.