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Q208537: Err Msg: Error in Deskcp16.dll Missing Entry…

Article: Q208537
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:95
Operating System(s): 
Keyword(s): kberrmsg win95
Last Modified: 11-JUN-2002

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The information in this article applies to:

- Microsoft Windows 95 
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IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

  Q256986 Description of the Microsoft Windows Registry

SYMPTOMS
========

When you try to start your Windows 95-based computer, you may receive the
following error message:

  Error in deskcp16.dll missing entry quickres_rundllentry

CAUSE
=====

This behavior can occur if the Microsoft Powertoys QuickRes tool is installed on
your computer.

RESOLUTION
==========

WARNING: If you use Registry Editor incorrectly, you may cause serious problems
that may require you to reinstall your operating system. Microsoft cannot
guarantee that you can solve problems that result from using Registry Editor
incorrectly. Use Registry Editor at your own risk.
To resolve this issue, remove the Deskcp16.dll value from one of the following
registry keys and then restart your computer:

- 
  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

- 
  HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

MORE INFORMATION
================

For additional information about PowerToys, please see the following article in
the Microsoft Knowledge Base:

  Microsoft Windows PowerToys Readme.txt File

Additional query words: 95

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Keywords          : kberrmsg win95 
Technology        : kbWin95search kbZNotKeyword3
Version           : WINDOWS:95
Issue type        : kbprb

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