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Q207523: Error Occurs During SSL Connection

Article: Q207523
Product(s): Internet Information Server
Version(s): WINDOWS:4.0; winnt:4.0
Operating System(s): 
Keyword(s): 
Last Modified: 10-JAN-2001

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The information in this article applies to:

- Microsoft Internet Information Server 4.0 
- Microsoft Internet Explorer Plus 4.0 
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SYMPTOMS
========

When you attempt to connect to an IIS Web site using an SSL connection, one of
the following symptoms occurs, depending on the browser being used:

- In Internet Explorer, the following error message occurs:

  Internet Explorer could not open the Internet site: <URL>
  The data area passed to a system call is too small.

- Netscape Communicator stops responding when you attempt to make the
  connection.

CAUSE
=====

The browser is trying to use a 128-bit session key, but the Web server is set up
to use a 40-bit key.

RESOLUTION
==========

NOTE: Due to export restrictions, the 128-bit key strength encryption feature is
available only in the United States and Canada.

To resolve this problem, install the 128-bit version of the latest Windows NT 4.0
Service Pack (SP). This will enable the Web server to create 128-bit
connections.

Installing the 128-bit version of the Windows NT SP updates the Schannel.dll
file, which is used by IIS to create SSL connections.

MORE INFORMATION
================

For information about obtaining the latest Service Pack, go to the Windows NT
Server Service Packs Web site at the following site:

  http://support.microsoft.com/Support/NTServer/Content/ServicePacks/

For more information about setting encryption strength, copy the following URL to
your browser:

  http://localhost/iishelp/iis/htm/core/iistesc.htm

For information on how to determine the security strength that IIS is using, see
the following article in the Microsoft Knowledge Base:

  Q184311 Remote Key Request Generation Affected by Schannel.dll

(c) Microsoft Corporation 2000, All Rights Reserved. Contributions by Kevin
Zollman, Microsoft Corporation.


Additional query words: schannel.dll 40 128 128bit 40bit security hangs freezes quits north america akz

======================================================================
Keywords          :  
Technology        : kbiisSearch kbIEsearch kbiis400 kbIEPlus400
Version           : WINDOWS:4.0; winnt:4.0
Issue type        : kbprb
Solution Type     : kbpending

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