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Q206702: WD97: Characters Change to Box Characters Opening Far East File

Article: Q206702
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s): 
Keyword(s): kbdta word8 word97
Last Modified: 14-NOV-2000

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The information in this article applies to:

- Microsoft Word 97 for Windows 
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SYMPTOMS
========

When you open a Word document that was created in a Far East version of
Microsoft Word 97 for Windows, the text of the document changes to box
characters.

CAUSE
=====

If the appropriate fonts for the document are not installed on your computer,
the English (U.S.) version of Microsoft Word 97 for Windows performs a font
substitution when it opens a document that was created in a Far East version of
Word.

RESOLUTION
==========

To prevent this problem from occurring when you open a document that was created
in a Far East version of Word 97 for Windows, install the Far East support files
for Microsoft Word 97.

For additional information about installing the Far East support files, click the
article number below to view the article in the Microsoft Knowledge Base:

  Q159471 WD97: How to Install the Far East Support Files

If the appropriate Far East fonts are installed on your system, and you open a
document that contains box characters, follow these steps:

1. In the document that exhibits this behavior, on the Edit menu, click Select
  All.

2. On the Format menu, click Font.

3. On the Font tab, change to the appropriate font for the document, and then
  click OK.

Additional query words: asian japanese korean Simplified Traditional Chinese foreign international eastern double byte character set DBCS two-byte code page codepage

======================================================================
Keywords          : kbdta word8 word97 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:97
Issue type        : kbprb

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