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Q206039: WD97: FaxWorks Stops Responding When Faxing with a Cover Sheet

Article: Q206039
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s): 
Keyword(s): kbdta word8 word97
Last Modified: 14-NOV-2000

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The information in this article applies to:

- Microsoft Word 97 for Windows 
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SYMPTOMS
========

When you print with a cover sheet to the FaxWorks 3.0d fax driver, Word and your
FaxWorks fax software may both stop responding (hang).


WORKAROUND
==========

To work around this problem, turn off the Background Printing option in
Microsoft Word. To do this, follow these steps:

1. On the Tools menu, click Options.

2. On the Print tab, clear the Background printing check box.

3. Click OK.


MORE INFORMATION
================

Technical support for all FaxWorks retail products is available only through the
FaxWorks Solutions, Inc. Web site, Internet e-mail, and Fax-On-Demand system.

For more information and support, please visit the FaxWorks Solutions, Inc. Web
site at the following address:

  http://www.faxworkssolutions.com

The third-party contact information included in this article is provided to help
you find the technical support you need. This contact information is subject to
change without notice. Microsoft in no way guarantees the accuracy of this
third-party contact information.

The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.

Additional query words:

======================================================================
Keywords          : kbdta word8 word97 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:97
Issue type        : kbprb

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