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Q202922: Dr. Watson When Running Rdisk.exe

Article: Q202922
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): kberrmsg
Last Modified: 10-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Server, Enterprise Edition version 4.0 
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SYMPTOMS
========

A computer running Windows NT Server 4.0 may encounter an Application exception
and display the following error message:

  App: exe\rdisk.dbg
  When: x/x/xxxx @ x:x:x.xxx
  Exception number: c0000094 (divide by zero)

CAUSE
=====

This problem occurs when Rdisk.exe is run while a registry hive is locked by
another process or service.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Windows NT 4.0. For
additional information, please see the following article in the Microsoft
Knowledge Base:

  Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack


STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article. This problem was first corrected in
Windows NT 4.0 Service Pack 4.


Additional query words: kbDSupport

======================================================================
Keywords          : kberrmsg 
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbWinNTS400
Version           : winnt:4.0
Issue type        : kbbug
Solution Type     : kbfix

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