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Q202291: SMS: Remote Control Agent Takes Heavy CPU Use If Logging Enabled

Article: Q202291
Product(s): Microsoft Systems Management Server
Version(s): winnt:2.0
Operating System(s): 
Keyword(s): kbsms120 kbsms120bug
Last Modified: 09-MAR-1999

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The information in this article applies to:

- Microsoft Systems Management Server version 2.0 
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SYMPTOMS
========

Windows NT clients may notice slow response to their desktop when the SMS 2.0
Remote Control Agent has been set up to do detailed logging to file. Turning on
detailed-level logging for the Remote Control Agent uses significant CPU
cycles.

Note: This level of logging is not turned on by default. The default level of
logging for the Remote Control Agent does not impact system performance.

WORKAROUND
==========

Turn on logging to the Remote Control Agent only for troubleshooting purposes.

STATUS
======

Microsoft has confirmed this to be a problem in Systems Management Server
version 2.0.

MORE INFORMATION
================

For additional information about expected CPU utilization during a remote
control session, please see the following article in the Microsoft Knowledge
Base:

  Q198635 SMS: Expected CPU Utilization During a Remote Control Session

Additional query words: prodsms

======================================================================
Keywords          : kbsms120 kbsms120bug 
Technology        : kbSMSSearch kbSMS200
Version           : winnt:2.0
Issue type        : kbbug

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