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Q202258: XADM: The System Cannot Find the Path Specified - ID No: 0cx0020

Article: Q202258
Product(s): Microsoft Exchange
Version(s): winnt:5.0,5.5
Operating System(s): 
Keyword(s): 
Last Modified: 12-APR-1999

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
- Microsoft Exchange Server, version 5.0 Service Packs 1, 2 
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SYMPTOMS
========

During an update from Exchange Server 5.0 to Exchange Server 5.0 Service Pack 1
or Service Pack 2, you may get the following Warning dialog box:

  The system cannot find the path specified[ASCII 133]
  Microsoft Windows NT ID no: 0cx002003
  [OK]

Install fails, and exits.

The last lines of the Exchange Server Setup.log shows:

  Interpreting line <AddShare:.;Resources;%s\res;READ;"Event logging
  files">
  Bound to local DSA
  Bound to appropriate DSA

CAUSE
=====

Update.exe is searching for an address generator defined in the organization;
the corresponding directory/file on that server for the address generator is
missing or has been deleted.

WORKAROUND
==========

Ntfilemon is a widely-used third-party utility for Windows NT.

1. Run Ntfilemon, and filter on Update.exe.

  NOTE: After you start Ntfilemon, clear and restart its logging just before
  running Update.exe to reduce clutter.

2. Start the Update.exe process to install the service pack.

3. Wait for the error to recur, OK the error, and exit the service pack Setup
  program before you stop Ntfilemon logging.

4. Save the Ntfilemon log and look for an entry in it similar to the following:

  42029   11:39:07 PM   UPDATE.EXE   IRP_MJ_CREATE   C:\Exchsrvr\Address\CCMAIL\Alpha\Ccmproxy.dll   PATH NOT FOUND   Attributes:0080 Options:01000060

  In this case the alpha directory is missing.

  NOTE: Search upward from the bottom of the file for the text PATH NOT FOUND to
  most quickly locate the missing directory.

5. Recreate the missing folder and place the appropriate files into the
  directory.

  NOTE: Copy the missing files from another server in the site which has the
  correct folder and files.

6. Rerun the Service Pack.

MORE INFORMATION
================


The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.

Additional query words: Exchange, sp1, sp2

======================================================================
Keywords          :  
Technology        : kbZNotKeyword8 kbExchangeSearch kbExchange550 kbZNotKeyword2 kbExchange500SP1
Version           : winnt:5.0,5.5
Issue type        : kbprb

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